Returns window
You can request a return within 7 days of delivery. Items must be unused, in their original condition, with all tags and packaging intact, unless the product is defective or was damaged in transit.
How to request
Start a return from your account under the order in question, or email us with your order number and reason. We will confirm eligibility and arrange pickup.
Pickup and condition
Once approved, our courier will collect the item from the address you provided. Inspect the item before handing it over - a piece returned in damaged, used or incomplete condition may be subject to a restocking charge or refusal.
Refunds
Approved refunds are processed back to the original payment method after the returned item is received and inspected. Card and online payments are refunded to the same card/UPI account; Cash on Delivery orders are refunded by bank transfer to the account details you provide.
Timeline
Refunds typically appear within 5-7 business days after we receive and inspect the return. Your bank may take a little longer to reflect the amount.
Exchanges
If you would like a different size, finish or item, the quickest path is to request a return and place a new order. We cannot guarantee stock for an exchange until the return is received.
Non-returnable items
Personalised, made-to-order and final-sale pieces are non-returnable unless defective. Product-specific return eligibility is shown on the product page before you order.
Contact
For any return or refund question, reach us - we respond within one business day.